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Important Health Benefit Plan Network Update!
Starting on January 1st, 2025: Your Health Benefit Plan’s Preferred Provider Organization (PPO) will change from the ‘First Health PPO Network’ to the ‘United Healthcare PPO Network’.
Please check your email inbox for more details from IMG about this network update & contact IMG if you have any questions!
If you are making an appointment for a date on or after 01/01/2025: Please find a United Healthcare PPO Network provider by clicking "Find a UnitedHealthcare Provider". When scheduling, it is important you say, “My healthcare plan utilizes the United Healthcare PPO Network.” Do not mention First Health.
If you have already made an appointment for a date after 01/01/2025: Keep your appointment! You do not need to cancel. You can check if the provider you scheduled with is in the United Healthcare PPO network by asking their office or searching for them by clicking "Find a UnitedHealthcare Provider".
If you are making an appointment for a date before 01/01/2025: You must use the First Health PPO Network search by clicking "Find a First Health Provider", and the First Health PPO instructions below. This update will not affect your appointment.
The primary PPO network for the AmeriCorps Health Benefit is First Health Provider Network. The logo for the First Health Medical Network is on the front of your benefit card. You must present this card and any other benefit and insurance cards to your provider at the time of service. When contacting a provider in the First Health Network it is important to say: “My healthcare plan utilizes the First Health Network.”
Using a PPO provider saves you money because AmeriCorps will pay 100% of the covered charges (or up to the policy limit). In most states, payment will not be required at the time of services (except for the co-pay amount).
Failure to use an available PPO provider in a network area will result in your being responsible for charges over the usual and customary amount. This means you will be responsible for any costs not paid by the health care plan and providers may require payment at the time of service.
If you contact a network provider that denies participation in the First Health Network, please contact IMG immediately with the provider name, phone number and address. Please note that appointment availability is based on a physician’s schedule. If a provider is not accepting new patients, you will need to contact a different provider.
